— by Orcas Issues staff —
Telephone land lines for CenturyLink customers were out on Orcas Island yesterday, [Sunday, June 18] although internet and cell phone coverage was not affected.
Jeff Larsen, manning the Eastsound Fire Station, said that its land lines were out at the Station from about 5 a.m. to 5 p.m.
In an email from Mike Cini, CenturyLInk’s Manager Regional Operations sent at 5:16 p.m. on Sunday, June 18, he wrote:
“CenturyLink is experiencing an outage impacting dial-tone service for customers on Orcas Island. Specifically, Orcas Island customers have no dial-tone and cannot place or receive calls from their landline.
“Customers can reach the E911 dispatchers using cellular service. High Speed internet and cell service are not impacted. Technicians are on site and working with tech support to restore service.”
Sheriff Ron Krebs said, “It seems Centurylink believes it may have been a lightning strike that caused the outage. I don’t know, I didn’t think there was lightning conditions yesterday, but who knows. The phones were restored completely yesterday at 7:05 pm.”
In OPALCO’s latest update to progress on the Subamarine Cable installation, it wrote in the June 13 newsletter:
“The timeline for OPALCO’s submarine cable replacement project has been impacted by complications with CenturyLink’s deteriorating cable in the same crossing, which has shifted and overlapped with OPALCO’s cable in several places on the sea floor.
“With OPALCO’s input and support, the permitting agencies have allowed CenturyLink to start their work in mid-June, one month earlier than OPALCO begins their construction. There remains a possibility that CenturyLink’s fiber optic cable could break during the work effort this summer, which would cause communication outages for phone and DSL customers across the County. Countywide e911 service would be maintained through an alternate route. OPALCO is preparing to put its available capacity and redundancy to work to help our members maintain essential services in case of an emergency outage, but will not be able to cover all of demand during the busy summer season.
“Stay tuned for more information.”
To sign up for the OPALCO newsletter, go to https://www.opalco.com/newsroom/email-newsletter-sign-up/
Thanks to Artha Kass, Jeff Larsen and Suzanne Olson